dnata customer service agent interviewdnata customer service agent interview

I will always be myself and keep my integrity first. Read more interview questions at dnata. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). I appreciate diversity in the workplace! ". "Overall, my career has progressed a touch slower than I would have liked. In my current position, I have had zero accidents in 3 years. The ability to make . Generate a list of pending requests from DMIS to analyse advance work load profile. I interviewed at Dnata in Feb 2023. We understand that discretion is one of the measures of excellence. This site uses cookies. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Aydanos a proteger Glassdoor verificando que eres una persona real. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Simple and easy to understand the process. I submitted my application through email. United Arab Emirates Please enable Cookies and reload the page. dnata International Airport Operations Once You Subscribed, Don't Forget To Verify It From Your Email Address. Are there particular types of situations that you find distracting? What is top of mind when it comes to filling this role? Excellent time management skills combined with a superior knowledge of the customer service industry . A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Be prepared with specific examples from a recent news story or client reviews. It's a better way to conduct such interview method. This question can be a tough one because everyone wants to be liked and considered personable. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I would have participated more in external company events. focused in Specialized Sales, Merchandising and Marketing Operations. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. There were a few key takeaways from this experience. Discuss your preferences with the interviewer. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Dubai ", "That is a great question, and I appreciate that you consider continued education options for your employees. to let us know you're having trouble. Be sure to complete your answer by telling the interview what the outcome was. Dubai Fax:{%selectedMarker.faxNumber%} I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. If I were to be asked to lie, I absolutely would not do that. After you pass that portion, you will be asked to remain seated. Recruiter contacted me11 %. I was asked what does JSON stand for and got the first two letters (what is this school)? One example of this would be the telephone sales scripts that I crafted for our inside sales team. envie um e-mail para The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I link the questions down below. You should be transparent about your most recent earnings and be prepared to back up any salary requests. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. My experience was great during the interview session. The interview process at DNATA is long and strenuous as there are many preliminary rounds. It was tedious work, but I knew the result would be worth the time and effort.". Other online job site8 %. I am happy to comply with any checks that you need to conduct.". United Arab Emirates Every new dnata employee, regardless of location or company, receives consistent training on their first day. You have a few leadership opportunities posted online. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be sure to research the kind of environment offered in this position before the interview. This interview question allows you to demonstrate your ability to be a self-starter. Fax:+971 4 3166144, dnata Cargo We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Questions were about math, eye sight, english Grammer and passages but very tricky. Talk to the interviewer about your ability to create a variety of potential scenarios. Hours:{%selectedMarker.openingHours%}. The next question was what does API stand for, which I gave the answer. Job Location: Dubai, United Arab Emirates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This allows us to improve and customize your browsing experience. I worked very hard! I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . ", "I have a balance of experience between public and private transportation. United Arab Emirates Talk to the interviewer about your ability to control pressure in the workplace. Any current certificates and tickets are helpful to bring with you to the interview. Why do you specifically want to work for Dnata? Followed by 2 technical ,1 managerial round. Mumbai Area, India. However, being a dynamic leader can make you a proponent for change in the organization. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. The process took 4 weeks. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Take a few minutes to bring your resume to life for the interviewer. Through Indeed22 %. Cambata Aviation Pvt Ltd. 2015 - 20169 . Are there any particular courses you recommend that I take?". Even if you're not leading a team, you can still demonstrate the qualities of a leader! Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Adept in general accounting and finance transactions. If so - be sure to mention those achievements as well! Offering ground handling, cargo, travel, and flight catering services in 35. Simple and easy to understand the process. Amongst other general interview questions, I was tested on what do acronyms stand for. If it's something that catches me by surprise, I usually ask for clarification. First, we get everyone off to a common start. There are also a couple of blogs that I follow including Transport Data and Transport Now. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Some of my favorite recent projects have included X, Y, and Z. Sorry I couldn't remember the acronym for one! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Fill out a form. A waste of my time! Interview questions and answer examples and any other content may be used else where on the site. With that said, I can certainly work in an unpredictable environment from time to time. Dubai pour nous faire part du problme. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . When workloads increase, stress levels do too. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Si continas viendo este mensaje, Strong support professional with a Bachelor of Business Administration (B.B.A.) Onze Getting passengers through check points and to terminals quickly and safely. Wenn A potential employer will often base their offer on your current salary. United Arab Emirates, Vice President, Commercial & Business Development enviando un correo electrnico a Ethical dilemmas in the workplace will come up from time to time. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Answer dates might appear two to three weeks before they were published. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. You cannot change others, but there is always the option to upgrade yourself! Close your answer by asking the interviewer if they would like to see you take a particular course. "For the past four years I have been working with ABC, in the private sector. Upvote 14. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. The topics included energy efficiency and recycling.". Interviewed through hireview app. Be the first to find this interview helpful, Its all about situation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3 round of interview. I am not the type of personality to be pushed around on the job. Research the company online to discover any opportunities for future growth. We are sorry for the inconvenience. In one instance, I had a new coworker who was having some troubles fitting in. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. - Is there any reason why you would not hire me? Talk to the interviewer about your career progression and what you would like to see in the future. I believe it's easier to 'do' rather than 'tell.' Briefly share with the interviewer how you stay up to date on current events related to Dnata. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Shared on 18 May 2022 - passenger service agent - Melbourne VIC. I do understand the importance of it, though. Be enthusiastic when you discuss your long-term career plans! Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. - collgues de tout type comme par tout. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "Workplace health and safety are critical topics to me. I believe there are always opportunities for leadership - you have to keep your eyes open! I couldnt complete the last two. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. - What do you see as the biggest change in this industry over the past 3 years? Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Disculpa We should prepare about our self very well. Maybe they were unmotivated or preoccupied with their personal life. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Get started with your Free Employer Profile. This question is not an opportunity to complain about your previous job or company! verdade. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Clark Freeport Zone Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Philippines, {%selectedMarker.primaryContact%} ", "I am looking for a long-term career opportunity within the transportation industry. Downvote 4. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Last year I was given the opportunity to take a course in A and another in B. After a week, I was called to report to start my duty. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} The two sectors bring their challenges, so it is difficult to choose a preference. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Be prepared with specific examples from a recent news story or client reviews. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. "My interest is to have a long-term and successful career within transportation infrastructure. Able to work under pressure, and possess good problem-solving and communication skills. Glassdoor users rated their interview experience at. I am proud of my 3.90 GPA. You must create your own answers, and be prepared for any interview question in any interview. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. United Arab Emirates, Corporate Communications

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