croydon council tax contact numbercroydon council tax contact number

One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. You can change your cookie settings at any time. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. The BBC is not responsible for the content of external sites. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. We've matched the postcode to London Borough of Croydon. If you wish to simply change the date of your Direct Debit, contact us. The first is a calculator which can give you an idea of what you may be entitled to. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. How frustrating. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Hide, Send feedback directly to the content team using our website feedback form. You have accepted additional cookies. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Thank. Unless hes on a promise and has to apply for payment of his wages via a website. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. For queries about your Council Tax or business rates bills contact your local council. Which seems at odds with reality. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. How to do a rebate of any kind by a method that will not cost too much administratively? Bernard Weatherill House 8 Mint Walk. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. We use some essential cookies to make this website work. You have rejected additional cookies. Get in touch with us online, by phone or in person. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. 1. If you wish to simply change the date of your Direct Debit, contact us. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Sometimes we may call or text you. The scheme was introduced very quickly, leaving councils little time to prepare. Telephone: 020 8726 7000. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Can Nigeria's election result be overturned? The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. So there cant be a shortage of money. Well send you a link to a feedback form. Contact us Get in touch with us online, by phone or in person. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". NEW Help improve this site by If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Dont worry we wont send you spam or share your email address with anyone. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Send us a message; Other ways to contact us . Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Do not close this page if you would like to continue. Croydon is divided into 28 wards, electing 70 councillors. giving feedback Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Find out about your responsibilities relating to council tax as a landlord. United Kingdom, NEW Help improve this site by In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Call us Lines are open Monday to Friday 9am to 4pm. This will update your details. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Of course it does not. Vehicle Registration Number: * Please enter without space (eg. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Try contact-the-council@croydon.gov.uk email address. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Following the Council meeting on Wednesday night I have received a . 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Other ways to contact us. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Council Tax, get money off your bill The Penn report 2023 . Bernard Weatherill House 8 Mint Walk Croydon Council Tax team You will need your council tax account reference number for the bill you want to pay, if you know it. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. You misappropriated the funds for something else by accident Have you received your emergency energy Council Tax refund yet? 7. Visit the government's website for more information about support for energy bills and the cost of living. For queries . 8. Follow us on Flickr; Follow us on Youtube; Our address. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. The council will never call residents to ask for bank details for the rebate. Fastest way to get help is online. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". You can get information on their. Applications for the scheme are now closed. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. | We provide a large number of services for local people, businesses . Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. How to claim your 150 Council Tax rebate to help with rising energy costs. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? find out if you're entitled to Income Support, Pension Credit or Tax Credits. Due to this, we will respond to your enquiry within 4 weeks. 10 All the above. Extra help for residents through new council tax support scheme. Start a new calculation/claim. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. giving feedback Russian minister laughed at for Ukraine war claims. 0.1 England and Wales. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Based in Croydon and edited by Steven Downes. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Croydon CR0 1EA If youre paying bills via direct debit youre not that poor. The BBC is not responsible for the content of external sites. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. You'll usually have the. Councillor Mark Watson, cabinet member for communities, safety and justice. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. What's the least amount of exercise we can get away with? Are unable to get over those pesky Rachmanistic behaviours Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). This includes those who receive Council Tax support. Anyone any ideas please? The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. This is because will have already had a 150 payment through the Household Support Fund. Some banks and building societiesmay not accept Direct Debit instructions. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. We are committed to making our website accessible to all visitors. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. CR12345678). Croydon residents are reminded to be aware of council tax rebate scams. The council can take action to. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. The councils online form should take around 10 minutes to complete. giving feedback Message us Use our form to send us a message about our services. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Further details will be. We also use cookies set by other sites to help us deliver content from their services. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Proud to be Croydon - diverse and ambitious. This may take two months for those that pay less than 150 but the credit will show as that months entry. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. It will take only 2 minutes to fill in. The second part allows you to make a claim. If agreed the new scheme would start from April 2022. 4. More details on eligibility can be found on the councils website. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Where to find us. Send us a message and we'll get back to you as soon as we can. Under current rules, town halls can only . To set up a Direct Debit, complete a council tax Direct Debit instructionform. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Show If you currently pay your council tax by Direct Debit, you do not need to tell us each year. From: Valuation. Show In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Payment line:0345 300 0614 (option 3) From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. A Penalty Charge Number must be entered. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. You can also choose to wait until September to receive the rebate in this way. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. You said, we did Thank you to everyone. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. But as Inside Croydon has reported, there are still many . The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Hide, Send feedback directly to the content team using our website feedback form. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment.

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