viagogo charge for cancelling saleviagogo charge for cancelling sale

What are the viagogo Terms and Conditions? We may investigate complaints and violations of our policies. viagogo charge for cancelling sale. Can I buy tickets that are personalised with someone else's name on them? I would definitely question it but I think you don't have much of a leg to stand on. 6.7 Third Party Information. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. I demand my money back as they never made the concert due to it being outside on the heat. To Whom this may concern 6.9 Change or Suspension of Site. women's ray ban sunglasses sale; cnut the great cause of death. Invalid tickets are defined as anything where buyers are refused entry. Login . The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. I demand to speak to a manger or someone in charge immediately When listing seated tickets, all tickets in the same listing must be consecutive seats. 10 Things Most People Don't Know About anyabraddock. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. The Seller will be paid 5-8 days after event if delivery of ticket was successful to the buyer. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. 2.12 Seller Payment. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. 2.3 Username and Password. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair On my account it says that customer support is no longer possible as I have been refunded (see photo attached) 16 interesting facts about mozart; chi st joseph medical records. What is the viagogo complaint handling process? All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. My event is cancelled or postponed - What do I do? If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Such notice shall be deemed given one business day after the email is sent. missing persons national parks. 5.2 Violations, Termination and Suspension. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). This fee will be deducted from your payment. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. 2.10 Collecting Payment. 7.1 Ownership of Intellectual Property. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. 0. Claim it and get a lot of features. Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Copyright (c) 2006-2023, viagogo AG. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? I'm from singapore and my number is +65 [protected]. ; ; As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. 2.2 Registration. 17th February 2017 - confirmation of ticket purchase We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? After reading a lot of negative reviews, I had second thoughts. please see in bul point the notes I have made which should evidence the disappointing communication Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Comments: 0. We may also first deduct any amount you owe us from any amount we owe you. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. I have not yet received a refund for the above tickets. 13th June 2017 - email received to say I was being refunded I would like a reply to this email I know I have a 1 in 4 chance of receiving one. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. Search. Especially for a more obscure event where they dont have huge turnover of tickets. This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. 2.12 Ticket Fulfillment. When We receive an offer by PayPal, We will obtain an authorisation from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. If You do not qualify, do not use the Services. Additional information can be found in our FAQs and on the ticket details pages. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. so my next question is how are they going to know if the buyer successfully gains entry. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. Copyright 2017 viagogo. 5.1 Investigations. by Ethan More 2 months ago. We endeavour to rearrange delivery with the customer or arrange a collection point. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. 6.6 No Agency. 23rd May 2017 - tickets are available to download You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Viagogo says I've been paid but the bank transfer never took place. PREAMBLE The revised version of this Agreement is automatically effective after it is initially posted on the Site. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. I entered the incorrect email when registering, how do I change it? 2.4 Listing. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. This is unacceptable practice and I will pursue this constantly until resolved. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Sellers should use our automated online confirmation process. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip Share your photos and videos with others to prove the truth of your words. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. Fees at 133% of the ticket itself. I confirmed the sale and wanted to ship the tickets over. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogos agreement with Paris Saint-Germain. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. You may only use the Services if You can legally enter into and form binding contracts. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 1.3 viagogo Guarantee. Wendy Martin, I have tried to sell a concert ticket with them. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. The OP never checked properly on either of their accounts if the listings were cancelled. As far as viagogo are concerned person A can not cancel listings on person Bs account. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. 2.16 Claims under the viagogo Guarantee. This was a completely missold ticket at a great expense. Note that this is separate from any VAT viagogo is required to charge on its fees. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. Please wait for me to edit this post before posting please false representation/ unethical behaviour. Order number: 9164448 The ticket was sold as 150 capacity, online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. Tickets came for 25/6/17. Email [protected]@gmail.com No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 6.1 No Warranty. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. To post a ticket for sale on viagogo You must first register with the Site. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. Ticket listings are a representation of actual seat location. For Customer Service enquiries, please visit our help centre. Be the first to hear about special offers. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. it says. During this time, the Site will be temporarily unavailable. 2.14 Substituted Seat Locations. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. When We receive an offer by bank transfer, We will check to see if the bank account is valid. 2.7 Making an Offer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This comment was posted by a verified customer. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? Why is the price printed on the ticket different to what I paid? We may also first deduct any amount you owe us from any amount we owe you. 2.16 Season Cards. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. In its FAQ for Can I cancel my sale? safemoon price prediction 2025 . Yes No Contact Customer Support Regional Settings How do I find tickets I've already downloaded? As you could not provide the tickets for your sale 9799872, we have had to cancel this. Be the first to hear about special offers. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). Seriously people need to take responsibility for themselves. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo.

Alaska Travel Restrictions 2022, Things To Do Near Ross On Wye, The Following Is Not A Component Of Culture Mcq, Wyldfire Vape Pen Instructions, Articles V