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Assess employee needs and develop tech training related courses and/or programs. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City, VA: [salary]. US-Technical Specialist Apple Metairie, LA Just now Be among the first 25. Each of those locations employs over 100 people totalling about. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. Its a secure, shareable credential. We also provide our own trainer-developed courses and bespoke courses to meet any requirement. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. Were excited to work with Apple in our new chapter as a 501(c)(3) and ensure that the certification is available to anyone with the passion to take a new step forward in their career.. Apple Technical Specialists are the people who make sure that Apples products work as advertised. If you cant take an Apple Certification exam, either using standard testing equipment or within the standard exam duration, the Apple Certification Program makes all reasonable efforts to accommodate you. This cookie is set by GDPR Cookie Consent plugin. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. Users are now able to demonstrate their abilities with two new courses and exams to earn certification from Apple in Apple Device Support, and Apple Deployment and Management. Apple Inc. All rights reserved. This requires a lot of testing and coordination between different teams within Apple. This cookie is used by the map which helps visitors to identify and reach the facility. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. The cookie is used to store the user consent for the cookies in the category "Analytics". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Do you love how it feels to help others? In the US alone, Apple has 265 retail stores across 44 states. This cookie is set by GDPR Cookie Consent plugin. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Desktop Support Specialist - Mid-Level Equiliem San Francisco, CA Quick Apply $40 to $45 Hourly Full-Time . Learn more (Opens in a new window) . Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You may be communicating with customers about technical issues or non-technical issues. TheApple Certified Trainer program is currently open only to schools in Europe, the Middle East, India, and Africa. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being "I love you Mom." Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. When a customer needs assistance, you quickly assess their situation. Review information and details about the policies, terms, and conditions for Apple training programs. Communication skills: Communication skills are essential in any technical role. Customer loyalty and satisfaction is their number one priority. Apple technical specialists need the following skills in order to be successful: Technical skills: Technical skills are the abilities to use software, applications and tools to complete a task. At the completion of each course, new certification exams are available to demonstrate competence achieved at each level with corresponding digital badges from Apple. See which role best matches your experience. Page Turning Animation is Back! They may also be responsible for providing support to Apple Authorized Service Providers. And be amazed by what it does for yours. It was just a few days later when I received my first follow-up call. Thanks to her teams help and extra tech training, she got to know our products inside out. Check your badge on Credly for specific expiration dates. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Apple is dedicated to developing technology that everyone, including people with disabilities, can access and use. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! Apple training delivers everything you need to learn about the technologyonline and on your time. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Apple Professional Training helps anyone with an interest in technology whether they are changing careers or upping their skill set pursue high-paying IT jobs with certifications that will stand out to potential employers. Below, we have recapped what to expect from Apple this March and April based on rumors. Come eager to listen and learn from your team, your mentors, and your customers. Mdia salaria de Training And Technical Assistance Specialist da empresa ICF em Washington Dc: Com base em 3781 salrios de Training And Technical Assistance Specialist na empresa ICF publicados de forma sigilosa por funcionrios em Washington Dc. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Finding the right course should be simple and intuitive. The Apple Store is open from 9:00 am to 9:00 pm, so you will need to be able to work a flexible schedule that includes weekends and holidays. The energy on these days rocked my world. Youll need to be flexible with your schedule. We deliver a full range of Apple courses, including support and repair training for Apple devices. And thats our greatest strength. Apple badges adhere to the Open Badges specification, which is managed by the IMS Global Learning Consortium for recognizing and validating learning. Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. It does not store any personal data. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Both full-time and part-time jobs are available. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. Attention to detail: Attention to detail is the ability to notice small changes in a system or process. In this role, you wont be expected to repair hardware. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Come eager to listen and learn from your team, your mentors and your customers. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. Apple's AR/VR headset is coming soon with eye- and gesture-tracking, dual 4K displays, M-series chips, and more. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. Necessary cookies are absolutely essential for the website to function properly. When youre authorized or certified in your area of business or expertise, you also represent Apple. Europe's No.1 Apple Training Specialist. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. Apple Professional Training courses are available now at training.apple.com. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. Learn more. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification.4. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . A selection of macOS tips to make your Mac life a more effortless experience. Introduce yourself, and well get in touch if theres a role that seems like a good match. Apple is a drug-free workplace. 50 features and changes you might have missed in macOS Ventura. Quoting from the latest DigiTimes industry report: TSMC's N3E (3nm Apple plans to make the iPhone 14 and iPhone 14 Plus available in Yellow this spring, according to a Weibo post shared by Japanese blog Mac Otakara. As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple students expect worldwide. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. I agree to the Privacy Policy & Terms and Conditions. But opting out of some of these cookies may affect your browsing experience. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Apple's hiring process included a one-on-one interview with each manager from the store, as well as with the district manager. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Certifications are updated on a per product basis annually. Description As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then . Different together. By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Choose your path Average salary for Siemens Healthineers Technical Training Specialist in Setauket: USD 93,065. . Badges are issued and managed through Credlys digital badging platform. At Apple, were not all the same. I filled out Apple's online application, which consisted of a series of questions that I suppose helped them determine if I was "Apple material.". That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. The exam costs aren't as crazy as CompTIA. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. Apples new professional training certifications will help us attract highly talented IT people and see that theyre successful carrying out our Ford+ growth plan.. As part of that process, were rolling out Mac as a choice for our employees. I agree to the. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. The customers can make or break the day which led to many days being . We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. Apple first worked with Austin Community College in Austin, Texas, to offer the Apple deployment course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. When a customer needs assistance, you quickly assess their situation. View All Courses Questions? Average Apple Technical Specialist hourly pay in the United States is approximately $17.06, which is 30% below the national average. Core training took place off-site and included 15 new employees like myself. And be amazed by what it does for yours. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. Some employers may accept candidates with a high school diploma or an associates degree. In addition to having a strong technical background, its important that you are able to communicate effectively with customers. As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple studentsexpect worldwide. Technical Specialists may be required to travel to customer sites. Copyright 2023 Apple Inc. All rights reserved.